Terms & Conditions - D

  • Standard freight charges are only meant to cover one-way standard shipping costs, and do not include additional handling fees or re-delivery charges.
  • We do not ship to PO Boxes, APO or FPO addresses outside of the U.S
  • We do not ship Internationally to end-users (except Canada)
  • International shipping from business to business only if Reseller/Dealer/Distributor arranges shipping carrier pick up on their account
  • All Price are FOB AKIA Screens California Warehouse
  • All S&H Subject to extra beyond point charge, Re-delivery charge, liftgate service, and special appointment delivery fee (example: school, hotels, military and government facility)
  • All Ground and Express Shipments, Processing Time and Delivery Date are not a guarantee. AKIA Screens is not responsible for any delays on shipments.
  • 3rd Party shipping is subject to 15% invoice charge if 3rd party bill is rejected by freight/shipping carrier.
  • Shipping Outside the continental U.S 48 states or International Orders (Canada only) are subject to increased shipping fees and it is the sole responsibility of the ultimate consignee for any duties, taxes, tariffs, brokerage fees…Etc.
  • A shipping quote can only be given on orders consisting of 3 screens or more shipping to one location.
  • A shipping quote can be requested on oversize product only if requesting Expedited Services, and not already listed on our standard pricing table.
  • Shipping quotes are only valid up to 48 hours
  • UPS Freight LTL will only pick up palletized freight shipments. All single-piece orders shipping on a customer's own UPS LTL freight account or on a 3rd party carrier requiring palletized shipments will accrue a $50 pallet fee.
  • Once an order has left our warehouses and is in transit, it cannot be rerouted under any circumstances. This policy is in place to mitigate the heightened risk of shipping damages and losses that may occur during redirection.
    Please note that Akia Screens will not be held liable for orders that are misrouted due to incorrect or unverified ship-to addresses. We appreciate your cooperation in helping us maintain a smooth and reliable shipping process.
  • Orders shipped outside of the United States require customs broker information to be provided before we can process and ship the order. Failure to do so may result in the shipment being held at customs due to the inability to clear the order.  Akia Screens is not responsible for return shipping, storage fees, or any other fees associated with the delay in the customs clearance process.