Product that has an opened box, or unopened (factory sealed), unused/unassembled may be returned within thirty (30) days from the purchased date.
- If returned opened, but unused/unassembled with no missing parts and no damage, a 25% restocking fee will apply.
- All the CLR® products (StarBright CLR®, CLR® 2, CLR® 3, CLR® 4) will incur a 50% mandatory restocking fee for all open box products.
- If returned unopened (factory sealed) without damage, there is NO restocking fee.
- Any parts missing –50% restocking fee
- If returned product(s) is(are) received in non-sellable condition (damaged/scratched/dented, etc.), the credit will not be provided.
- No returns are allowed after 30 days.
- All returns must be shipped prepaid or the delivery will be refused. AKIA Screens does not pay for return shipping fees.
Refused shipments will be assessed an automatic 15% restock fee plus Freight costs.
All Returns require an RMA number. please submit a Return For Credit RMA.
All parts sales are final. Screen parts cannot be returned for a refund or exchanged for a different part. AKIA Screens’ customer service agents can assist in the purchase of a part, but are not liable for any misconceptions. Parts are to be purchased at the customer’s own discretion.